LATEST SALESFORCE-SALES-REPRESENTATIVE DUMPS PPT, SALESFORCE-SALES-REPRESENTATIVE RELIABLE EXAM PAPERS

Latest Salesforce-Sales-Representative Dumps Ppt, Salesforce-Sales-Representative Reliable Exam Papers

Latest Salesforce-Sales-Representative Dumps Ppt, Salesforce-Sales-Representative Reliable Exam Papers

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Salesforce Certified Sales Representative Sample Questions (Q111-Q116):

NEW QUESTION # 111
Leadership at Universal Containers is pressuring sales representatives to maintain a healthy pipeline, Which best practice can the sales reps use to satisfy management?

  • A. Keep dead deals open and move the next touchpoint dates forward.
  • B. Rely on marketing to identify and qualify inbound deals.
  • C. Routinely scrub pipeline records and consistently disposition deals.

Answer: C

Explanation:
Routinely scrubbing pipeline records and consistently dispositioning deals is a best practice that the sales reps can use to satisfy management and maintain a healthy pipeline. Scrubbing pipeline records means reviewing and updating the status, accuracy, and quality of the opportunities in the pipeline. Dispositioning deals means moving the opportunities to the next stage, closing them as won or lost, or removing them from the pipeline. These practices help to ensure that the pipeline reflects the reality of the sales situation, as well as to identify and prioritize the most promising opportunities. Reference: https://www.salesforce.com/resources/articles/sales-pipeline/#sales-pipeline-management


NEW QUESTION # 112
During a sales cycle, a sales representative may be required to handle objections from the customer to close the deal.
What is an effective way to handle an objection?

  • A. Offer friendlier terms and a lower price.
  • B. Ask questions to characterize the issue.
  • C. Propose an alternative product.

Answer: B

Explanation:
Asking questions to characterize the issue is an effective way tohandle an objection from the customer.
Asking questions helps to understand the root cause, scope, and impact of the objection, as well as to show empathy and respect for the customer's concerns. Asking questions also helps to clarify any misunderstandings, provide relevant information, and propose solutions that address the objection.References:
https://www.salesforce.com/resources/articles/sales-objections/#sales-objections-handling


NEW QUESTION # 113
A sales representative wants to improve the overall health of their pipeline.
Why is it important to take a strategic approach to prospecting?

  • A. Improve efficiency and return on investment.
  • B. Reduce non-selling administrative efforts.
  • C. Increase the number of customer engagements.

Answer: A

Explanation:
Prospecting is the process of identifying and reaching out to potential customers who are likely to buy your product or service. Taking a strategic approach to prospecting means having a clear plan, criteria, and method for finding and qualifying prospects. This can help improve the overall health of the pipeline, as it ensures that the sales representative is focusing on the most valuable and relevant opportunities, and not wasting time and resources on unqualified or uninterested leads. A strategic approach to prospecting can also improve the efficiency and return on investment of the sales process, as it can increase the conversion rate, shorten the sales cycle, and reduce the cost of acquisition. Reference:
Cert Prep: Salesforce Certified Sales Representative, unit "Generate Leads and Opportunities"
[Sales Rep Training], unit "Prepare Your Team to Sell Successfully"


NEW QUESTION # 114
A forecast is based on the rollup of a set of opportunities.
What are three dimensions in a forecast rollup?

  • A. Time, categories, and territories
  • B. Quotes, contacts, and territories
  • C. Contacts, product family, and revenue

Answer: A

Explanation:
A forecast is a projection of how much revenue you can generate in a quarter. A forecast rollup is the aggregation of a set of opportunities based on three dimensions: time, categories, and territories. Time refers to the fiscal period, such as month or quarter, that the forecast covers. Categories refer to the stages of the sales process, such as commit, best case, or pipeline. Territories refer to the sales regions or markets that the forecast applies to. Reference:
Certification - Sales Representative - Trailhead
Cert Prep: Salesforce Certified Sales Representative - Trailhead
[Forecasting Guide - Salesforce Help]


NEW QUESTION # 115
A sales representative is using elicitation techniques to gain a better understanding of their customer's business strategies, goals, initiatives, and challenges.
What are three elicitation techniques the sales rep should use?

  • A. Developing, testing, and implementation
  • B. Brainstorming, observation, and surveys
  • C. Processing, pace analysis, and perseverance

Answer: B

Explanation:
Brainstorming, observation, and surveys are three elicitation techniques that the sales rep should use to gain a better understanding of their customer's business strategies, goals, initiatives, and challenges. Elicitation is the process of gathering information from various sources using different methods. Brainstorming is a technique that involves generating ideas or solutions through creative thinking and collaboration. Observation is a technique that involves watching or monitoring how customers perform their tasks or use their products. Surveys are a technique that involves collecting feedback or opinions from customers using structured questions or scales. Reference: https://trailhead.salesforce.com/en/content/learn/modules/sales-representative-certification-prep/sales-representative-certification-prep-prepare-for-your-exam


NEW QUESTION # 116
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